Privacy Policy

1. Introduction

ComOne Tech Solutions Ltd ("we", "our", "us") values your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, process, secure, and share information when you visit comone.ca (the "Website") and use our services.

2. Information We Collect

We collect information that you voluntarily provide to us, as well as metadata gathered automatically through your use of the website:

• Contact & Inquiry Information: When you use our forms to initiate contact, we collect your full name, business email address, organization name, inquiry focus, and the details of your message.
• Usage & Analytics Data: We automatically track website metrics (such as IP address, geographic region, browser type, referral source, page views, and session times). We utilize Google Analytics (tracking ID: G-6G22X8DY8T) to analyze website traffic and optimize performance.

3. Data Processing & Sovereignty

In alignment with ComOne's core engineering pillar of Data Sovereignty, we process information under strict cloud boundary controls:

• We do not sell, rent, or lease your personal data to marketing companies or third-party brokers.
• Personal data collected through this website is exclusively used to answer inquiry details, schedule audits, or provide access permissions to our digital sandboxes.
• All spatial twin and proprietary AI database models are hosted and executed inside secure, private virtual clouds (VPCs) to ensure your enterprise data never leaves our boundaries.

4. Security Infrastructure

We build and run our infrastructure on high-availability, enterprise-grade architecture adhering to international security frameworks:

• SOC2 Standards: System designs follow SOC2 trust principles including strict logging, firewall isolation, and zero external backend access without permission.
• Encryption Protocols: All static files and databases are encrypted using AES-256 at rest, and all transit traffic is encrypted using secure TLS 1.3 protocol.

5. Cookies and Tracking

Our website uses cookies and similar tracking identifiers to manage user sessions and compile anonymous visitor metrics. You can instruct your browser to refuse all cookies or notify you when a cookie is sent. However, doing so may affect certain functional aspects of our digital sandboxes.

6. Your Rights & Global Compliance

Depending on your jurisdiction, you are protected by various privacy laws, including the European Union's GDPR, the California Consumer Privacy Act (CCPA), and the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA):

• You have the right to request access to the personal data we store about you and request corrections to any inaccuracies.
• You have the right to request that we delete or restrict the processing of your personal information, subject to certain legal or operational requirements.
• To submit a request regarding your personal data, please contact our privacy compliance desk.

7. Contact Information

If you have questions, comments, or complaints regarding this Privacy Policy or our data management practices, please contact us at: